All of our items are sent through Royal mail with tracking & Require signature on delivery.
BUSINESS DAYS: MONDAY - FRIDAY
UK Standard Delivery (7-10 Business Days) £3.50
europe international delivery (10-14 business days) £12.00
Australia & New Zealand DPD Delivery (10-17 business days) £18.00
saudi arabia & united arab emirates dpd delivery (10-17 business days) £20.00
Usa international delivery (10-17 business days) £16.00
canada dpd international (10-17 business days) £20.00
**Please be aware of import tax vat charges for your country**
Orders with multiple items will be packaged in the same box, If you require individual packaging for each item please contact us.
noxa Jewellery will not be held responsible for lost packages due to incorrect address details supplied by customers or for packages that go missing failing customer collection from post depots.
To return an item, please contact us beforehand HERE for the correct instructions
If you are not completely satisfied with your purchase, you can return your jewellery within 10 days of Delivery for an exchange or refund.
Items are returned & exchanged at the customer's expense. we are unable to cover delivery charges from the original receipt and the cost of returning items. there is a restocking/redelivery fee of £3.50 (£9.00 for international orders) for exchanges.
in line with current "Health & Hygiene" Regulations, we are unable to accept the returns of earrings/pierced jewellery (including earring & necklace sets).
your items must be unused/unworn and returned in original packaging, damage free, within 10 days of delivery to be eligible for refund.
NOXA Jewellery reserve the Right to deny any refund/exchange request that do not adhere to our policy.